FREQUENTLY ASKED QUESTIONS

All e-bikes rented from Acadia Royal E-bike Rental are Class 1 e-bikes. Class 1 e-bikes are defined as: “an electric bicycle equipped with a motor that provides assistance only when the rider is pedaling and that ceases to provide assistance when the bicycle reaches the speed of 20 miles per hour.” By law is the only form of E bike allowed in Acadia National park the more you pedal the less work the motor needs to do so you can go far.

Please refer to nps.gov for additional information if needed.

All our bicycles are “hybrids” – they are a bicycle with an electric motor – you can choose to ride without the pedal assist on at all, or with the pedal assist for the best eBike riding experience. You and your crew will get as much (or as little) exercise as you want!

If you return the E bike earlier than agreed, no refunds or credit will be provided for the unused time. If the bike experiences mechanical issues that is not due to customer misuse, we will provide a replacement bike if available. If no replacement is available a refund will be issued based on rental time.

Bikes must be returned in the same condition as when rented. Refunds are not issued for returns involving damage caused by misuse, negligence, or fail to follow policy guidelines and or equipment, loss or theft.

All late returns are subjected to a $30 late fee Per E bike per hour charge.

Must be 16 years or older to ride an e-bike

No animals of any kind will be allowed on or attached to an ebike as per ANP (Acadia National Park). Please visit the ANP website for all rules and regulations and FAQ’s (https://www.nps.gov/acad/index.htm)

Do you require a park pass

• If you are arriving at the Acadia Visitor Center by vehicle, you will need to display a vehicle pass on your windshield. If you are walking or coming by bus, you will need a personal pass for individual entry. You can purchase park passes online in advance or buy them at the Hull’s Cove visitor center.
• If you are arriving at the Acadia Visitor Center by vehicle, you will need to display a vehicle pass on your windshield. If you are walking or coming by bus, you will need a personal pass for individual entry. You can purchase park passes online in advance or buy them at the Hull’s Cove visitor center.
• If you are arriving at the Acadia Visitor Center by vehicle, you will need to display a vehicle pass on your windshield. If you are walking or coming by bus, you will need a personal pass for individual entry. You can purchase park passes online in advance or buy them at the Hull’s Cove visitor center.

If you are arriving by vehicle you will need a park pass to be displayed on the car windshield. If walking or traveling by bus you will need an individual entry pass which can be purchased online or at the hulls cove visitors center.

All Pickup are at 8AM on the day stated on the conformation email.

Full day rental runs 8AM- 4PM

Half day rental runs 

      8AM-12PM

       1PM-5PM

3 Days  rental is 72hrs from the time of pickup.

5 Days rental is 120hrs from the time of pickup.

Hulls cove Drop-off- 8AM in the hulls cove visitors center parking lot located at 25 Visitor Center Rd, Bar Harbor,ME, 04609. We will be located to the back of the parking lot. Please look for trailer marked Acadia Royal E-bike or Island Ferry Property Management truck. There is paid parking available at this location and vehicles will need to display a pass on windshield which can be purchased online or at the Visitors center

Bar Harbor ball fields– this location is situated across from the Mount Desert Island YMCA. There is plenty of paid parking in the town of Bar Harbor. Please visit the towns website for specific parking location and regulations. https://www.barharbormaine.gov/400/Parking-Information. Or call the Bar Harbor Parking Project Manager at 207 288 1773. Please look for trailer marked Acadia Royal E-bike or Island Ferry Property Management truck and head on straight over to us.

Seawall Drop-off – This is a popular area inside the Acadia National Park located at ME 102Alt, Southwest Harbor, ME 04679. There is paid parking available at this location so arrive early as it can get full. Please look for trailer marked Acadia Royal E-bike or Island Ferry Property Management truck or give us a call at 2074605049

House/ Rental Property Drop-off– Please provide your address during the checkout process to have your bike deliver to you at no additional fee. We deliver to any address on MDI. We will pick up your e-bike at the same address it was dropped off at the time specified at conformation.